Terms & Conditions

Terms for using Tenivra

These terms explain how clinics, patients, and visitors should use Tenivra.

Last updated: April 27, 2026

1. Use of Service

Tenivra provides software tools for clinic profile management, patient information display, AI-assisted answers, and appointment request workflows. Clinics are responsible for keeping their own information accurate and up to date.

2. Medical Disclaimer

Tenivra is not a hospital, clinic, doctor, or emergency medical service. Information shown on Tenivra is provided by clinics or generated from clinic-configured data. It should not replace professional medical advice, diagnosis, or treatment.

3. Appointments

Appointment requests are subject to clinic confirmation, rules, doctor availability, and operational constraints. Tenivra helps validate and route booking requests but does not guarantee medical service availability.

4. Accounts

Users must provide accurate information, keep passwords secure, and avoid unauthorized use of any account or clinic workspace.

5. Prohibited Use

Users may not misuse Tenivra, scrape data, attempt unauthorized access, abuse the AI assistant, or use the platform for unlawful, misleading, or harmful activity.

6. Changes

Tenivra may update features, pricing, and these terms as the product evolves. Continued use of the service means you accept the updated terms.